Shipping Policy
PrimeParrotStore is committed to ensuring the safe, ethical, and professional transportation of every parrot. This Shipping Policy explains our procedures, timelines, responsibilities, and customer obligations regarding shipment.
1. Shipping Regions
We provide shipping services to approved locations where live bird transport is legally permitted. All shipments comply with applicable wildlife protection regulations and transportation standards.
Customers are responsible for verifying local import requirements and ensuring that live bird ownership is permitted in their region before purchase.
2. Shipping Schedule
Shipping is arranged after payment confirmation and completion of required documentation. Typical shipping preparation takes between 2–5 business days, depending on location and regulatory requirements.
We schedule shipments on days that minimize transit time and avoid extreme weather conditions whenever possible.
3. Shipping Methods
Parrots are transported using airline-approved, secure, and ventilated travel carriers specifically designed for live birds. Shipments are arranged through professional animal transport services or approved air cargo carriers.
Our priority is minimizing stress during transit by ensuring proper ventilation, hydration preparation, and secure handling procedures.
4. Shipping Costs
Shipping costs vary depending on destination, transport method, and regulatory requirements. Final shipping fees are communicated before confirmation and must be paid in full prior to dispatch.
Any additional fees such as permits, inspections, or destination handling charges are the responsibility of the buyer unless otherwise stated.
5. Risk & Responsibility
Risk transfers to the customer once the parrot has been handed over to the shipping carrier. PrimeParrotStore ensures proper preparation prior to dispatch but cannot control events during transit beyond our direct supervision.
Customers must ensure that an authorized adult is present to receive the parrot upon arrival.
6. Shipping Delays
Delays may occur due to airline scheduling, weather conditions, regulatory inspections, or unforeseen logistical issues. While we make every effort to provide accurate timelines, delivery dates are estimates and not guaranteed.
7. Inspection Upon Arrival
Upon arrival, customers are required to inspect the parrot immediately and report any concerns within 24 hours. Providing a calm, prepared environment is strongly recommended to ensure a smooth adjustment period.