Refund Policy
PrimeParrotStore operates with integrity, professionalism, and ethical responsibility. This Refund Policy outlines the conditions under which refunds may be considered.
1. Live Parrot Sales
Due to the nature of live animal transactions, parrot sales are considered final once delivery has been completed. Refunds are not automatically granted after the bird has been received.
This policy exists to protect the health, stability, and well-being of the parrot.
2. Refund Eligibility Prior to Shipment
Refund requests submitted before shipment processing may be reviewed. Administrative, veterinary preparation, or documentation fees may be deducted where applicable.
3. Verified Health Concerns
If a verified health concern is identified within 24 hours of delivery, customers must notify PrimeParrotStore immediately and provide documentation from a licensed avian veterinarian.
Each situation is reviewed carefully, and appropriate resolutions are determined accordingly.
4. Non-Refundable Situations
Refunds will not be granted due to personal preference changes, housing limitations, lifestyle adjustments, allergies, or lack of preparation.
5. Processing Timeline
Approved refunds are processed through the original method of payment. Processing times may vary depending on financial institutions and payment providers.